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Haleford Investments Limited is a professional services company. We aim at improving and enhancing business processes, making the organisation run more effectively and efficiently.
Our Revenue Assurance service offering/platform is aimed at supporting and helping organisations with compliance to prescribed policies and procedures in the area of revenue collection management and its ancilliary services.
Our dedicated team and results oriented leadership is always on hand to meet our clients needs and deliver measurable results.
We help our clients to take the best practices managing risk arising from revenue collections, while protecting and enhancing the reputation and culture of their organization.
Our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We would welcome the opportunity to earn your trust and deliver to you the best revenue assurance service in the industry.
Cashier Monitoring We offer efficient daily counter monitoring services at all clients premises while cashiers collect cash from customers, sort, process and deposit the cash in the bank on the same day.
Cash Transportation We perform periodic cash office diagnostic on the cash movement process, identify risks and flaws and recommend alternatives to improve cash movement system and safety.
Reconciliation We will establish and provide a rigorous reconciliation of cash collected and delivered by conducting daily audit trails that trace the sequential and detailed transactions relating collection items to the bank statements. We verify that all cash received have been deposited.
Reporting We provide standardized reporting on collections across all activated channels to clients preferred reporting format on a periodic basis. We activate Channel Performance Reporting for all internal and third-party payment channels for individual reporting on each channel as well as holistic reporting and comparative analysis of channel performance.
Cash Security We will periodically rate the security of each cash office and also identify missing equipment that are required to ensure proper functioning.
Encourage Alternative Channels of Payment Haleford will actively partake in a systematic awareness campaign to ensure all customers are aware of all alternative payment channels to reduce cash handling and enhance revenue assurance.
Our industry expertise allows us to share our ideas on various industry trends, and proffer solutions to revenue assurance challenges unique to a particular industry sector.
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We are revenue assurance experts. Our services provide end-to-end analysis of the revenue collection processes balancing between top line and bottom line business process changes to prevent future leakages.
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